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for the Public

The bike sharing service managed by ASM S.p.A. is available 24 hours a day every day. Bicycle stations will be located at the bicycle parking area in Piazzale S.Maria Elisabetta and at the Palazzo del Cinema (Via Candia).

Registration
HelloVenezia Agency 
Piazzale S.Maria Elisabetta
€ 15 with imob card

Fees
Membership card must be loaded with a minimum of € 5 the first time.
- From 0' to 60': fee
- From 61' to 120': € 1/hour or fraction of an hour
- Over 120': € 2/hour or fraction of an hour

The customer will receive complete regulations upon registering for Service, (www.asmvenezia.it)
Wi-fi service is available in the Venice Film Festival area, Piazzale S.Maria Elisabetta and the Gran Viale, thanks to Venice Connected.
For access to the wi-fi service please check on the website: www.veniceconnected.com
Access to the venues of the Festival are barrier-free (except the front of the Palazzo del Cinema).
The public has its own access to the screenings as indicated in the daily programme.
Admittance to the screenings is permitted up to 10 minutes before the time indicated in the programme. Minors under the age 6 will not be admitted, where not specificly advertised.
Mobile phones must be  switched off.
Audiovisual piracy is a crime. During screenings it is forbidden to take photographs or to make audio and video recordings.
Any failure to comply with this ban may entail confiscation of the recorded material, withdrawal of accreditation and enforcement of existing copyright laws. Transgressors will be disqualified from receiving any kind of accreditation in the future.
In case of problems with online purchases the first assistance is obtained by writing an email to internet@boxol.it.
 
You can also receive assistance at a special counter of the Infopoint with the order confirmation of your purchase (which is sent by email) and an identification document. In consideration of the time needed for the controls and security protocols for access to the projection, it is advisable to ask for assistance sufficiently in advance.